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Department of State

Form review

Here’s what Ryvet could look like for Department of State

The Department of State plays a crucial role in maintaining the integrity of governance and public services, yet their current website features a standard static contact form that often sees visitors abandoning it before completion. This traditional approach can hinder effective communication and lead to missed opportunities for engagement.

Ryvet transforms this experience by introducing a conversational AI form that engages users one question at a time. This method not only validates responses but also captures important context, making it easier for the Department of State to connect with constituents. Additionally, the form can facilitate appointment bookings, streamlining requests for services relevant to their mission.

To see how Ryvet can enhance the Department of State’s online communication, scroll down to explore the interactive preview below. It’s a working demo that showcases exactly how Ryvet would seamlessly integrate with their website, improving user experience and boosting engagement without any installation required.

https://dos.ny.gov/contact-us

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Insights

Your page has a 6-field form collecting email, text, selection. Static forms like this typically see 15-25% completion rates. Converting to a conversational flow can increase completion by 40-60% by guiding users through one question at a time.

  • Replace dropdown menus with conversational choices — users engage 3x more with button options
  • Smart validation ensures required fields are collected naturally through conversation
  • AI can validate and clarify responses in real-time, reducing form errors
  • Break your 6-field form into a guided conversation — one question at a time keeps users engaged
  • Add your knowledge base so the AI can answer questions while collecting information

Recommendations for Contact Us | Department of State

Based on your site, here's how you could use Ryvet to improve your conversion rates and user experience.

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