Restaurant Reservation
Take table reservations with party size, date, and dietary preferences.
What this form collects
Ember & Vine
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Ember & Vine
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Restaurant bookings are deceptively simple — date, time, party size — until you start handling allergies, occasions, and seating preferences in the same chat without it becoming a form. This template captures party size and date first, then asks about anniversaries, dietary restrictions, and high-chair needs only when relevant, so the host walks into service knowing the table needs a candle and a high chair before the guests arrive.
Why restaurants need more than a date-time picker
A pure date-time-party-size booking flow misses the things that make hospitality actually hospitable. Anniversaries get forgotten, allergy notes get lost in the booking-system notes field that no one reads, and accessibility requests end up as a surprise when the customer arrives.
A chat asks naturally — 'is this a special occasion?' — and the answer adjusts the rest of the conversation. Anniversaries get a candle and a complimentary glass; allergies get verified with the kitchen; dietary restrictions get the right menu version sent ahead.
What the restaurant booking flow does
Allergies and dietary in conversation
Captures allergies and intolerances at booking, sends the kitchen a heads-up, and offers menu adaptations the customer should expect. No surprises at the table.
Occasion-aware service prep
Anniversaries, birthdays, business dinners — each generates a service note and (if you offer it) an upsell to a special package or set menu.
Deposit and card hold for large groups
Tables of 8+ can require a card hold or deposit. No-shows for groups, the worst kind of empty-table cost, drop sharply with that one change.
Best for
Independent restaurants, bistros, fine dining, group restaurant operators, function rooms, and wine bars with table service and dietary-aware service.
Common questions restaurant owners ask
Will it integrate with OpenTable or SevenRooms?
Yes — availability and bookings sync with OpenTable, SevenRooms, Resy, Now Book It, and most reservation platforms via direct integration or webhook.
How does it handle private dining rooms?
Group size and occasion determine whether the chat offers private room availability. Bookings for private rooms can require a deposit and capture menu preference.
Can it manage waitlists for fully booked nights?
Yes — when slots are gone, the chat offers the waitlist with SMS notification when something opens up. Many bookings come from a waitlist promotion.
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